User Guide

Registration Information

  • How to register?
  • Change registration information
  • Change password
  • Forgot your password?
  • Login Trouble
  • Close the account

Points Service

  • ポイントとは
  • Check your points
  • Validity period of points

Orders

  • Choose items
  • How to login?
  • Register your address
  • Arrange a delivery date
  • Arrange a delivery time
  • Select payment method
  • Final check of your order
  • Receive the order confirmation email
  • Receive the delivery confirmation email

Payment method

  • About payment
  • Delivery fee
  • Pay with credit card
  • Pay with cash
  • Pay at a convinience store
  • Pay with Mobile Suica
  • Pay with Mobile Edy
  • Pay with your phone
  • 銀行・郵貯ATM決済
  • インターネットバンキング決済
  • Paidy翌月払い(コンビニ/銀行)
  • atone(コンビニで翌月払い)
  • PayPal決済(クレジットカード/銀行)
  • Change payment method
  • Receipt
  • 3Dセキュア(本人認証サービス)ご利用ガイド

Delivery

  • About delivery days
  • Arrange a delivery date
  • Arrange a delivery time
  • Check order status
  • Combined delivery
  • Change delivery address
  • If you can't match delivery schedule
  • Delivery company

Return, exchange, and cancellation

  • Cancel orders
  • Return or exchange
  • About a cooling off

More about orders

  • Check and change your order information
  • You can't receive notification e-mail of your order
  • Purchasing limited edition items
  • Purchase for privileges
  • Changing the releasing date

About the website

  • Privacy Policy
  • User Policy
  • Notation based on the Specified Commercial Transaction Act